Organizations throughout the world rely on mobility. Mobile workers make up a considerable part of the labor workforce, ranging from field-based personnel and those working on the go to those who commute between workplaces and more. Businesses can benefit from using mobility services to reduce costs and increase productivity. However, not many companies are aware of what these services are. Throughout this post, you will briefly explore the importance of mobility services and four intriguing things you may not be aware of.
What Are Mobility Services?
Managed Mobility Services (MMS) help organizations improve their ability to provide effective and efficient service delivery across a network of locations or people. They also support organizations in meeting the needs of their customers in a mobile world by providing a variety of complementary products and services that enhance mobility management. These services provide products and information such as consulting, mobility management, and lifecycle services. The goal of these services is to improve mobility within an organization and the mobility of its members. Mobile computing devices have changed the way people work, live, play, and travel from one place to another. MMS is designed to help organizations learn how best to use these devices for their benefit.
What Are The Benefits Of Managed Mobility Services?
Companies who adopt MMS often find more engagement, increased productivity, and less absenteeism among their staff members as they can travel at their own pace rather than be told when they can go home or how much time they can spend on-site. The benefits of managed mobility services are not only for companies with large numbers of staff members but also for those with only a few employees who rely on remote work from home. These services’ flexibility is key to ensuring that workers engage with their work remotely instead of avoiding it. According to DMI, an MMS provider, you should be able to develop an end-to-end plan purpose-built for your needs by using the right service provider. An adequately managed mobility solution can assist firms with mobile device purchase, deployment, and maintenance, as well as the long-term planning that mobility efforts necessitate.
Things To Think About When Choose An MMS Provider
With the increase in remote working, managed mobility service providers have been on the rise. You must consider some things before choosing the first service provider you see. The range of mobility services is vast, and before you decide, it’s always best to first know exactly what you need. It’s essential to determine what kind of mobility service will suit your needs. For instance, if you’re an executive, it might be better to go with an executive-level service that offers features like dedicated personal assistants, in-office support, and 24/7 customer care. Those who wish to utilize the service independently, manage a team, or plan to use it for business purposes but aren’t yet ready for the level of assistance offered by executive-level services are better served by a more affordable plan.
1. Identify Your Current Mobile Needs
There are various considerations that a business should make before choosing a managed mobility service. These considerations include the current mobile device usage, mobility needs in the future, and budget. The first step in analyzing an MMS is to establish if it will readily integrate with its present apps and IT infrastructure environment. You should also assess whether the MMS is appropriate for the company’s size and breadth, as well as its long-term goals. As well as being compatible with current data and mobile device security networks and standards, the MMS should also be consistent with the operating systems most users have installed on their devices. Deciding who will handle the MMS deployment and day-to-day operations internally, or if the MMS provider will do so for the organization, is also critical.
2. Look For Scalable Services
When evaluating a managed mobility service, your goals should be to find one that’s scalable with your business and has a low disruption to business operations. As your company grows, its managed mobility service should have the ability to scale with the business. Therefore, you should look for these key attributes in any managed mobility service:
- Mobility data: The system must be able to seamlessly collect and store data of the device to make it easy for administrators
- Mobility policies: The system must allow for procedures that are flexible enough to match changes in the business. Policies can be set up based on location, time, or other parameters.
- Security management: Managed mobility services need to offer a secure platform to protect from cyberattacks and other threats. These services also need to provide remote access as well as encryption technology.
- Support and maintenance: Managed mobility services should offer help by phone or email so that administrators can contact their tech staff when needed.
3. Choose A Reputable Company
Many companies provide managed mobility services to their customers. It can be challenging for management teams to choose the best company for their business because there are so many options out there. So, what should management teams do? When evaluating a managed mobility service, a company should look for one that is reputable. In this context, the word “reputable” means that the service provider has been around for a long time and has strong business credentials and customer testimonials. They should demonstrate that they provide consistent, trustworthy, and reliable services. The good news is that it doesn’t take too much effort to find out if a mobility service is reputable or not.
4. Check The Level Of Support They Provide
When selecting a managed mobility service, it’s essential to look for one that provides good customer service and can handle any technical issues that might arise. This is vital to keep in mind when selecting a provider if you have a large mobile workforce with operations worldwide. Furthermore, for businesses with global expansion plans, customer service that is on point is critical.
More businesses are looking to go mobile to enable new business opportunities, enhance worker productivity, and reduce costs. Those who invest in managed mobility services will likely achieve more of these benefits, creating an edge over the competition while reducing their own risks.